Last month , reports emerge that Apple ’s unexampled “ spaceship ” campus in Cupertino , California — which host roughly 13,000 employees behind around 3,000 jumbo Elvis of glass — had leave in the party ’s employee repeatedly injuring themselves bywalking straight into the semi - visible paries .
Cupertino building officialsallegedly warned Applethat the $ 5 billion Apple Park design would conduce to just that go on , and per a public - disk request by theSan Francisco Chronicle , we now have 911 call record from at least three time those officials were leaven right . On January 2nd , 2018 , area 911 services fielded two freestanding margin call regarding distracted Apple workers who slam into glass walls , as well as another two days later .
All three of the injured take place to be man . In the second incident , the individual in question conked into the paries hard enough that on - internet site aesculapian personnel department deemed he was probable to need stitches . Here ’s the first incident , per the Chronicle :
Call 1 ( January 2nd , 2018 )
Dispatcher : aesculapian emergency , 185 , what are you report ?
phoner : This is Apple certificate reporting a medical injury .
Dispatcher : OK , what is the address of the emergency ?
Caller : Just a minute .
Person in the background , near the caller : If you could rent them fuck Apple Park Way .
Caller : Apple Park Way .
Dispatcher : What is the destination ?
Caller : Apple Park Way . 1 Apple Park Way .
Dispatcher : Can you double to make certain I have it correct ?
Caller : 1 Apple Park Way .
Dispatcher : Where specifically should they go ?
Caller : Transit nub , 5A.
Dispatcher : Transit centre — is that in any specific area at Apple ?
Caller : It ’s off of Tantau Avenue .
Caller : Is that right at 1 Apple Park Way though ?
Caller : It ’s going to be Gate 5A off of Tantau Avenue .
Dispatcher : So the address you gave me at 1 Apple Park Way is that exactly where we ’re going ?
company : Yes .
Dispatcher : … so tell me exactly what happen .
Caller : We had an person who ran into a spyglass wall superman and they hit their promontory . They have a low cut on their head and they are bleeding , slightly disorientate . We have on site security with them right now .
Dispatcher : Are you with the affected role now ?
Caller : No , I am not with the patient role . We are seek to have a security unit of measurement call in right now so I unite you over .
Dispatcher : How old is the patient ?
Caller : previous twenty .
Dispatcher : Is the patient male or female ?
Caller : Male .
Dispatcher : Is he alive ?
Caller : He is conscious .
Dispatcher : Is he breathing ?
caller-up : That we do not love . Yes , yes , he ’s witting and breathing .
Dispatcher : Let me go ahead here and update the paramedics . When did this happen ?
caller-out : It fall out around five minutes ago . Around 12:05 .
starter : Is there any serious bleeding ?
company : Yes , from the head .
Dispatcher : Is he completely snappy ?
Dispatcher : All right , one minute . Let me update the paramedics and I ’ll have some more instructions for you .
OK , I ’m sending the paramedical to help you now just remain on the cable and I ’ll tell you what on the button to do next . you may just refer this to your surety . Do not move him unless he is in danger and do not splint any injuries . From now on , do not countenance him have anything to eat or drink , it might make him tired of or cause further problems . And do n’t move him unless it ’s dead necessary . Tell him to be still and wait for help to arrive .
I ’m die to give you the control bleeding instructions so they can avail that … so listen cautiously and let ’s make certain we do it correct . Get blank ironical fabric or towel and place it right on the lesion and tell him to press down firm and do not lift it up to front .
company : mechanical press on the injury and do not look up .
Dispatcher : Correct , correct . I want someone to watch him very closely . If he becomes less awake and vomitive , quickly turn him on his side . Before the responders arrive — I ’m certain you have already done this — have someone ease off down and help oneself them direct the paramedical in . If he gets bad in any way , call us back straightaway for further instructions .
Caller : Will do .
Dispatcher : OK , thank you .
Caller : give thanks you , have a nice mean solar day .
Dispatcher : You too . Bye .
The second harm that Clarence Shepard Day Jr. appeared to be somewhat more serious , with Apple surety stave unsure whether the patient role was fully conscious and aware , and plausibly in need of stitch to repair a cut over his optic :
Call 2 ( January 2nd , 2018 )
Dispatcher : Sheriff emergency 336 . What ’s the address of the emergency ?
Caller : It ’s pass to be 1 Apple Park , Cupertino . It ’s going to be a medical emergency brake .
Dispatcher : It ’s give me one second … Can you verify the name and address of the emergency please ?
Caller : It ’s going to be 1 Apple Park Way , Cupertino .
Dispatcher : OK and is that a business ? What building is it in ?
Caller : Yes , it ’s going to be Apple campus .
Dispatcher : What building is it in ?
Caller : It ’s buy the farm to be in the main building , section ( is ) the transit center , just outside of the independent campus .
Dispatcher : assure me exactly what happened .
Caller : OK . So we had an employee , he was on campus and he walk into a chalk window , hitting his head , has a little number of a cut on the brow .
Dispatcher : OK , are you with the patient now ?
Caller : Uh , no . I ’m call from our call center . We have security on land site with the patient .
Dispatcher : OK , how old is the patient ?
Caller : Um , unknown .
Dispatcher : OK , is the patient male person or female ?
Caller : It ’s give out to be a male , grownup .
Dispatcher : Give me one here and now .
Caller : look like he is go to be a middle - aged male .
Dispatcher : OK , and where is he bleed from ?
caller-up : A cut above the eyebrow .
Dispatcher : Anywhere else ?
Caller : No .
telephoner : strange at this fourth dimension . We ’re still waiting for an update .
Dispatcher : OK . Is he suspire unremarkably ?
caller-out : Yes , to my knowledge , yeah .
Dispatcher : Is the blood spirt or rain cats and dogs out ?
Caller : Um , I think it ’s just leaking … a modest swing .
Dispatcher : Does he have a hemorrhage disorderliness or is on blood thinners ?
Caller : Not to our noesis .
Dispatcher : Give me one moment to update them .
Person near caller-up , in the background : There ’s a gash on the eyebrow . According to our , get ’s call it , first aid endorse personnel it looks like it ’s going to ( require ) stitches .
Dispatcher : appease on the line , I”ll tell you what to do next . For now , ensure him that assistance is on the mode . Do n’t permit him have anything to eat or drink . Might make him unbalanced or have further problems . Do you have a logic gate number ?
Caller : It ’s going to be Gate 5 on the Tantau side . Gate 5 A , 5 Adam .
Dispatcher : Do not move him unless perfectly necessary . Let him be still and let him waitress for help to get . I ’ll update them on the location . OK , thank you sir .
Caller : Thank you very much , have a good one .
The last call seems the least serious , with the patient say dispatchers he was mindful the incident was “ very sappy ” and clarify , “ I did n’t walk through a looking glass door . I walk into a glassful door . ” The patient role add he was not seriously bleeding :
Call 3 ( January 4th , 2018 )
Dispatcher : Emergency service 305 . What ’s the speech of the emergency ?
Caller : Hi , 1 Apple Park Way .
Dispatcher : I ’m sorry you are breaking . What the address ?
Dispatcher : OK . Is this a building or way number ?
caller-out : It ’s rifle to be in section 9 , quaternary flooring . You are going to go in through the Transit Center , which is Gate 5A , A as in Adam . I have Jessica on the line who is with the patient who hit his head on the chicken feed .
Dispatcher : OK . Hello ? say me exactly what happened .
Caller 2 : Let me have the gentleman it find to speak for himself .
Dispatcher : That ’s OK . Ma’am ? Hello ? Hi , sir ?
affected role : Hi , yes .
affected role : Um , I walked into a meth door on the first floor of Apple Park when I was trying to go alfresco , which was very silly .
Dispatcher : You keep breaking up . You walk through a glassful door ?
Patient : I did n’t walk through a Methedrine doorway . I walked into a Methedrine door .
Dispatcher : OK , one second gear . Did you hurt your principal ?
patient role : I hit my principal .
Dispatcher : How sometime are you ?
affected role : 23 .
Dispatcher : Hold on one 2nd , OK . When did this happen ?
affected role : About a half an 60 minutes ago .
patient role : No .
starter : Just one moment . Just one second while I update the paramedics , just stay on the line . I ’m sending the paramedics to facilitate you now . I ’ll tell you on the nose what to do next .
Do not move unless you are in danger and do not splint any injuries , all right ? Help is on the way of life . From now do n’t have anything to eat or booze , it might make you sick or cause further problem . And do n’t move around unless it is dead necessary . Just be still and wait for assistant to arrive , OK ?
I ’m going to give you some direction before I let you go . Before the responders get in , please put away any favourite , forgather your medication and if anything change , call us back now for further instructions , OK ?
Patient : OK .
Dispatcher : I ’ll stay with you on the line as long as I can and if anything changes , lease me have it away . Tell me when the paramedics arrive .
Caller 2 : We ’re in a locked domain of the building . Do I need to meet them to escort them to this area ?
Caller 1 : This is Lauren , from Apple security . We have some police officer on site and who will go ahead and allow the EMS through . For the starter , it ’s through Gate 5A , as in Adam near the transit center of attention on Tantau where you will be entering .
Dispatcher : That ’s what I have … I ’ll go beforehand and disconnect with you … give thanks you .
These are just the injuries we know about . The readiness has been subject to staff since April 2017 , while this is just three day ’ Charles Frederick Worth of 911 calls . It ’s potential that this could be somewhat of a never - ending problem , asBloomberg reportedApple discourage employees from ad hoc solutions like check door with post - it mention , while itsmoderately mellow turnover ratecould result in newer hires stay aloof on the military issue until that terrible second of revelation . A hunt of OSHA records foundno applicable result .
The Apple edifice ’s design was the result of a unappeasable stress on aesthetics and form thatReuters reportedwas driven by the Apple team ’s belief that even standard features like doorway thresholds could distract engine driver ’ telephone circuit of thought . In other words , the companionship wanted the edifice to allow stave to move apace and without distraction or even physical cues as they moved throughout the spaceship , which sounds groovy until they start bop into inconspicuous barriers like someone who meander into thehouse from Thirteen ghostwriter .
Were one to assign rap here , they might take some cues from expert in dependable working environs who pay near attention to preventable hazards . fit in to theChronicle ’s write up , Apple was given plenty of warning from local regime officials .
“ We did agnise that this is going to be an issue , especially when they clean the chicken feed , ” Cupertino building official Albert Salvador tell apart the newspaper . “ When you make clean the windows , you ca n’t even secernate some of them are there . ”
He add that while visit the Apple campus with the Santa Clara County Fire Department ’s Dirk Mattern , they were talk about the issue with a contractile organ when another walk immediately into the trash .
“ That helped form our point , ” Salvador concluded .
[ San Francisco Chronicle ]
AppleOuchSilicon ValleyTechnologyTim Cook
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